How
to Book & Pay?
BOOKING PROCEDURE
As we specialise in tailor made holidays, the majority
of our bookings are made using our "on request"
system. Once we have received an enquiry, either by
email or telephone, a member of our sales team will
contact you with a price quote or to request additional
information. Upon acceptance of an offer, we will
then confirm availability. We will then request a
deposit (or full payment if less than 12 weeks to
departure) to secure the booking. We will then send
out a confirmation invoice to confirm your holiday
reservation
HOW TO PAY FOR YOUR HOLIDAY?
Customers are advised that payment can be made by cheque,
credit / debit cards or bank transfer.
CHEQUE PAYMENTS
Cheques / bankers draft drawn in GBP Sterling by a UK clearing
bank should be crossed and made payable to : "Total
Leisure Services Ltd." Please allow five working days
to clear a UK Cheque. Cheques drawn in foreign currencies
including Euro may take longer to clear. If payment needs
to be made urgently, please consider other forms of payment
i.e. credit / debit card or bank transfer
CREDIT / DEBIT CARD PAYMENTS
Credit or debit card payments can only be made in our local
currency - GBP Pounds Sterling. We accept Delta / Electron/
Visa / Master Card/ SWITCH. We do not however accept American
Express. Please complete Card
Payment Authorisation Form and FAX BACK on + 44
(0)29. 2040 1481. Please do not send your credit
/ debit card details by e-mails for security reasons.
Credit Card Surcharge
Customers are reminded that credit card payments will
be subject to a surcharge of 2% on the value being debited.
Payment by SWITCH or DELTA is not subject to any surcharge.
Electronic Payment.
UK customers can make electronic payments using Internet
Banking, BACS or CHAPS. Please contact your bank branch
for details of their charges quoting our GBP account details
below. CHAPS offer same day clearance whereas BACS or Internet
Banking takes minimum of three working days.
TELEGRAPHIC TRANSFER
Telegraphic transfer is more appropriate for our overseas
customers and transfers can be made in GBP, EURO or USD.
Customers are reminded that they should instruct their bank
to remit the total amount due to us with sender to pay both
own bank and foreign bank charges.
BANK ACCOUNTS
| CURRENCY |
UK Pounds Sterling |
EURO |
United States Dollar |
| SYMBOL |
GBP £ |
Euro € |
USD $ |
| BANK |
HSBC Bank Plc |
HSBC Bank Plc |
HSBC Bank Plc |
| BRANCH |
Cardiff City Branch |
International Branch |
International Branch |
| ADDRESS |
114 St Mary Street,
Cardiff, CF10 1LF,
United Kingdom
|
P.O.Box 181,
27-32 Poultry,
London, EC2P 2BX,
United Kingdom |
P.O.Box 181,
27-32 Poultry,
London, EC2P 2BX,
United Kingdom |
| ACCT NO.. |
41478680 |
57340104 |
57006086 |
| SORT CODE |
40-16-18 |
40-05-15 |
40-05-15 |
| SWIFT Code |
MIDLGB22 |
MIDLGB22 |
MIDLGB22 |
| IBAN |
|
GB47MIDL40051557340104 |
|
If you have any queries, please contact our
accounts department:
Phone: + 44. (0)29.2040 1480
Fax: +44. (0)29.2040 1481
E-mail: accounts@sunbreakholidays.com
March 2002
